| Remote
Support Rates & Services |
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| Computer
Not Working? |
Operating
System Repair with Online Diagnostic
Find out what's wrong with your computer and get it fixed.
The service includes:
Online diagnosis to discover the cause of crashes, lockups
or unusual PC slowness.
Service to fix the issue - includes virus and spyware removal
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$49.99
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Software
Troubleshooting with Online Diagnostic
Get help with your productivity software issues online.
The service includes:
Help repairing, troubleshooting, or installing one software
title (Word, Excel, Quicken, Photoshop, Outlook). Help properly
configuring the software settings. Working high-speed Internet
connection required. Service excludes operating system installation.
Software not included. |
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$39.99
|
Online
Diagnostic
Fixbot will get to the heart of the matter and root out
the problem through a series of system checks and diagnostics. |
|
$19.99
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| Preventive
Maintenance. |
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Computer
Optimization
Your computer, just like your car, is a finely tuned machine
that needs regular maintenance to keep it running and in
good working order. A Computer Optimization service is a
good thing you can do to preserve the health of your PC.
A good rule of thumb is to have your system Optimized every
six months.
The service includes:
Adjustment of your computer's system settings for a faster
and smoother performance. Update your PC with the most recent
updates to guard against security threats. Hard drive data
clean up.
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$29.99
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Wireless
Network Security
Did you know that 80% of wireless networks are not secure?
How secure is your network? Call 1 888 835 3745 and Fixbot
can check the security of your existing Wireless Network
using your high-speed Internet connection.
The service includes:
Check if encryption is enabled. Check to see if your SSID
is enabled. Examine the PC for file sharing programs. Check
to see if the Firewall is enabled. Hardware not included.
Working high-speed Internet connection required. For existing
networks only. |
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$39.99
|
PC
Safety Check
Online safety begins with you, know what's happening on
your PC. Although the Internet represents technological
innovation, it can also harbor potential risks. But with
careful use and awareness, every family can take advantage
of the benefits of online education and entertainment, while
minimizing the risks.
The service includes:
Check for AV and AS software and if it is up to date and
is there a Firewall in use. Check for any Window Patches.
Examine the PC for file sharing programs. Kids often use
these programs to download and share music. This can pose
several problems as it violates copyright laws and could
render you responsible for these actions. Also your information
and data could be in a shared location, meaning others can
download it through these programs. View the history of
visited websites. IM Check, suggestive names can attract
unwanted attention. Do not use last names in children's
and teen's email addresses or screen names. Search of MySpace
and Google for personal information. Give suggestion on
how to improve your safety online. |
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$39.99
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| Adding
Devices To My Computer. |
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MP3
Setup and Training
Get your MP3 player working. Have a FixBot setup your new
MP3 player online through your PC.
The service includes a brief tutorial
on how to:
Use your MP3 player. Burn your own CDs and rip (copy) your
CDs onto the computer. Transfer tunes to your MP3 player.
Organize your new music library.
Working high speed Internet connection required. Hardware
not included.
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$29.99
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Peripheral
Setup (Printer, Digital Camera, etc.)
Need help connecting something to your computer? This service
is the quick and painless way to ensure your printer, digital
camera or other digital device is correctly installed.
The service includes:
Guiding you through the connection steps over the phone
or online. Help properly configure your device settings.
Working high speed Internet connection required. Hardware
not included. |
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$29.99
|
